© 2019 Kerauno, LLC.

All Rights Reserved

151 N. Delaware Street
Indianapolis, IN 46204







The Vice President of Product Management will be responsible for the direction, definition and release of all products in the Kerauno product suite. This person is a humble and confident leader, a detailed planner, an articulate communicator, and exemplifies the Agile mindset.


This role is a critical member of the leadership team who will drive Kerauno’s global expansion in the communication and systems automation industry. With a wealth of SaaS product leadership experience they will expand the current product team to include product management, documentation, product marketing, business analysis, UI/UX design and more.



  • Translate the foundational vision of the product to a strategic product roadmap.

  • Communicate and evangelize the vision and future of the product to all stakeholders.

  • Conduct regular product prioritization meetings with appropriate stakeholders that align new features, initiatives, and product offerings to business objectives.

  • Manage and coach a team of 2 – 4 product managers and analysts responsible for the UCaaS, Kerauno Launch, and new product portfolios.

  • Develop pricing and packaging strategies that align the ideal customer profile with the appropriate products.

  • Deliver sales and marketing enablement on product features and the value they deliver.

  • Coordinate launch and go-to-market plans and strategies with marketing and sales.

  • Roll up your sleeves and work both strategically and tactically in a “scale up” culture fashion.

  • Exhibit an executive presence with highly-valued customers.

  • Understand the forces influencing our product - competition, market, industry, metrics, usage analytics, etc. - to drive product strategy and roadmap decisions.

  • Work closely with engineering during Agile ceremonies for driving development.

  • Demonstrate an Agile mindset towards software development - focusing on delivering the highest value first, frequent user feedback, and continuous iteration.

  • Operate in a “scale-up” organization to help build the discipline of product management by maturing the right tools and processes, and hiring/developing new team members.

  • Own / drive the various deliverables of a product management organization such as pricing & packaging, product marketing, product enablement, product ideation, documentation, user experience testing, launch and go-to-market readiness, etc.



  • 10+ years in Product Management, defining/delivering new or early stage Software-as-a-Service (SaaS) products

  • Demonstrated success in building/leading product management teams

  • Experience operating in Agile Scrum development process in tight collaboration with a software development organization

  • Demonstrated experience with budgeting and resource planning

  • Demonstrated experience in executive-facing and high-value customer-facing roles

  • Proven ability to facilitate ruthless product prioritization among executive team

  • Demonstrated continuous improvement mindset

  • Demonstrated ability to manage multiple simultaneous initiatives

  • Broad experience with user experience testing

  • History of building a high performing team in a fast-paced environment


  • Scrum / Agile certification

  • Experience in voice or other communication technologies



  • Flexible hours

  • Work from home options

  • PTO

  • Health insurance

  • Disability insurance

  • 401k


This is a full-time, permanent position based out of our downtown Indianapolis HQ. We DO offer Visa sponsorship and relocation assistance at this time for qualified individuals.



Kerauno is a global Communications Workflow as a Service (CWaaS) platform that powerfully connects people, process, software and systems. Through the infusion of key modes of communication including voice, SMS text, chat, email and social media, Kerauno amplifies existing business software to provide strategic insights and actionable analytics across all forms of communication which affect every industry and vertical. Headquartered in Indianapolis, Kerauno has created a global customer base that relies on its mobile-centric communications workflow platform to optimize business processes, enhance customer and employee engagements, and drive revenue to the bottom line.


  • Kerauno: 2016 UC Product of the Year by TMCnet

  • Kerauno: 2016 Best Cloud Solution at ITExpo

  • Kerauno: 2017 UC Product of the Year by TMCnet


If you are ready to join a fun and amazing team with an incredible culture, excellent benefits, unlimited growth potential and the opportunity to be highly impactful and truly make a difference, apply today by completing the form below.